To address these issues we've introduced a feature in Microsoft Office 2016 for Windows that dynamically scales the application window to adjust for when you move Office apps back and forth between high and low DPI monitors. Normally this doesn't cause any issues, but if you have a multi-monitor setup (such as a high DPI laptop connecting to a low-DPI external monitor via a docking station) you may see some awkward display issues when you move Office apps back and forth between the displays. However there are still a lot of older, low DPI, monitors still in use. "Today many modern displays are what we call "High DPI" displays - which means they're capable of very high screen resolutions. The first is to Optimize for best appearance and the second is to Optimize for compatibility. However, I was able to find out that the issue in case anyone else has this complaint is that Outlook has a new Display Settings tab (at the lower right corner). Keep the page bookmarked in case the previewer breaks in the future.Thank you for your reply.
Until Adobe fixes the problem in an update for Acrobat and Adobe Reader, this fix may have to re-applied each time those programs are updated.
All technical details are disclosed so everything can be done manually if you’re worried about running software from an unknown source, but for convenience most of you will want to download and run the automatic tool that checks some underlying details and then makes the needed registry fixes.
If you have this problem – a 64-bit version of Windows and an error message when you preview PDF attachments in Outlook – then go to this page. There are some deeper parts of Acrobat and Adobe Reader that need major overhauls for a 64-bit world but this particular fix can be done effectively without waiting for that overdue rewrite.
Nothing complicated, nothing that ought to delay Adobe from fixing it themselves. Sure, Adobe has had a busy year being the target of nonstop attacks by hackers but it should have put this nagging annoyance behind it a long time ago.Ī smart guy named Leo Davidson discovered that the problem can be fixed by changing two registry entries. (I wrote about it in September 2009.) People have been complaining about it constantly but Adobe has done nothing to fix it. Reports of this error message first turned up on the Adobe forums in June 2007, and bloggers began drawing attention to it in May 2008. To open this file in its own program, double-click it.” “This file cannot be previewed because of an error with the following previewer: The bug: If you run a 64-bit version of Windows, you get an error message if you click the button to preview the PDF file in Outlook 2007 or Windows Explorer. (Leave the box checked for that warning – you don’t want to automatically preview every PDF file that arrives in your mailbox.) The dialog looks like this: When you click on the attachment, you’ll first see the dialog asking you to confirm that the attachment comes from a trustworthy source. This only applies to a few of you but you’ll be glad to see it if you’ve been one of the victims.īackground: if you use Outlook 2007 to open an e-mail message with a PDF attachment, you should be able to preview the attachment directly in the Reading pane. There’s finally a solution to a bug that Adobe has allowed to stand unpatched for far too long.